Question 1

Refunds & Exchanges

Accepted Answer

Due to the nature that each piece is handmade, ALL SALES ARE FINAL. I do not accept returns or exchanges as I do my best to make every picture as clear as possible. I am not responsible for items getting lost/damaged in the mail, but contact me if a package is lost and I will work with you to find it!   I do accept cancellations/changes for customs. In the case of a cancellation, if a deposit is already made, it is NOT refundable.

Question 2

Processing Time

Accepted Answer

My workload is sometimes inconsistent, so with custom orders I will let you know an estimate of how long your piece should take. Please allow up to two weeks for your custom order to be ready to ship.   Ready to ship pieces will have a 2-3 business days processing time! I try to get those out as soon as possible and you will be contacted with a tracking number when it's shipped.